Philodendron Billietiae

Due to the delicate nature of the plants and products we sell, we do not accept returns or exchanges. We take great care in packing and shipping to ensure your order arrives safely, but once your plant is in your hands, its care is up to you!

For more details on our policies, please review our FAQ.

Thank you for understanding and for growing with us! 💚✨

We pack and ship orders every Monday and Tuesday, ensuring your plants arrive fresh and healthy. However, we may hold shipments due to inclement weather to protect your plants from extreme temperatures.

🚚 Shipping times vary based on your location and selected shipping method, but most orders arrive within 1-3 business days after they leave our facility.

📦 Mugs, totes, tees, and other merch ship separately from plant orders, as these items are custom printed after your order is placed. This means they may have a slightly different delivery timeline than your plants.

We appreciate your patience and care in selecting the best shipping options for your plant babies! 🌿💚

Shipping can be stressful for plants, and it’s normal for your new plant to show some signs of stress after its journey. You may notice yellowing leaves or minor leaf loss, but don’t worry—this is completely normal!

With a little aftercare and patience, your plant will bounce back in no time.

✨ Pro tip: Give your plant time to adjust by keeping it in a stable environment with proper light, humidity, and watering.

📖 Need help? Check out our Plant Care Guide for detailed tips on helping your plant settle in!